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Frequently asked
How long does the review take?
Most decisions are made within 24 hours of submission once all required documents are received.
Why is my status “Documents Pending”?
Our team has requested additional supporting documents. You can upload them via the “Upload documents” button on your application.
Can I change my requested loan amount after submission?
Once submitted the amount is locked. Reach out to support — they can re-open the application or assist with a new one.